Terms & Conditions

Prices: All prices are shown in Canadian dollars.

Pickups: You must be at your pickup location at least 10 minutes prior to your scheduled departure as the motor coach will depart promptly at the scheduled time. Please ensure that you notify Brewster or Explore Rockies of any changes to your pickup location to prevent being missed for pickup.

Changes to rese our by logging in here. If you require assistance in making changes to your reservation, please contact Brewster at explorerockies@brewster.ca or by calling 1-800-760-6934.

Cancellations: Cancellations for Explore Rockies Tours and Brewster Banff Airport Express made up to 90 minutes prior to the start of the tour will be fully refundable. All other excursions and activities are subject to individual product cancellations and policies noted in the confirmation. For more information, or to change or cancel a booking please contact a Explore Rockies experience expert at explorerockies@brewster.ca or by calling 1-800-760-6934.

Tours: Duration of tours may vary due to weather, traffic, road maintenance, and size of the group. While Brewster will endeavor to conduct the tour as indicated on the website, all tours are subject to change without notice.

Seating/baggage: Motor coach seating is not reserved or assigned, it is based on a first-come, first served basis.  Each passenger is permitted two pieces of checked luggage and one carry on.  Any additional luggage is at the discretion of the driver, permitting there is available space.  While we will make every effort to handle passenger’s luggage carefully, Brewster will not be liable for any loss, or delay of, or damage to baggage, perishable items, medicine, or other valuables. Brewster assumes no liability for property you may leave unattended in the coach either during or at the conclusion of the tour.

Feedback: Your feedback is important to us! If you have any comments about the services you have experienced, please contact us at explorerockies@brewster.ca or by calling 1-800-760-6934.

 

All terms and conditions and schedules and rates are subject to change without notice.